Customizable Business AI Chatbot Development

Job ID: 40525158

Budget: ₹1,500 – ₹12,500 INR

WhatsApp AI Chatbot for My Business

Project Description

I am looking for an experienced developer to build a custom AI-powered WhatsApp chatbot for my own business.

This chatbot is only for internal business use and will not be resold as a SaaS platform.

My business sells automotive electronics products, and the chatbot should be able to answer customer questions, check product compatibility, recommend suitable products, and transfer complex conversations to a human when needed.

Requirements

WhatsApp Integration

* Connect with my WhatsApp Business number
* Prefer QR scan connection if possible
* Ability to disconnect and reconnect easily

AI Features

* Knowledge base training using PDF, text files, or documents
* AI should answer customer questions based on the uploaded knowledge base
* Ability for me to update the knowledge base anytime without developer support
* Context-aware conversations
* Remember previous messages in the same chat

Compatibility Logic

The chatbot must follow predefined compatibility rules.

Example:

* Customer enters car model
* Bot checks compatibility rules
* Recommends suitable product
* Suggests upgrades when appropriate

Some vehicle brands/models should automatically be transferred to a human agent instead of providing an answer.

Human Handoff

* Transfer conversation to human agent when required
* Manual takeover option
* Notification when human intervention is needed

Lead Collection

Collect customer information:

* Name
* Mobile Number
* City
* Car Brand
* Car Model
* Product Interested In

Knowledge Base

The chatbot must answer questions related to:

* Product Features
* Product Compatibility
* Warranty Information
* Replacement Policy
* Shipping Information
* COD Information
* FAQs

Dashboard

Need a simple dashboard where I can:

* View conversations
* Update knowledge base
* Enable/Disable chatbot
* View collected leads

Preferred Technology

Open to:

* OpenAI API
* ChatGPT API
* Gemini API
* Claude API

Please suggest the best solution.

Important

I do NOT need a SaaS platform.

I do NOT need multi-user subscriptions.

I only need one chatbot for my own business.

Please Include

1. Similar projects completed
2. Technology stack
3. Estimated development time
4. One-time development cost
5. Monthly running cost
6. Hosting requirements
7. Whether source code will be provided

Budget: Looking for a cost-effective solution.