AI Customer Support Chatbot Development

I'm looking for an experienced AI developer to create a customer support chatbot. The bot will be integrated into our website and should be able to:

Answer FAQs
Provide live chat hand-off to human agents
Collect user feedback

Ideal skills and experience:
- Proficiency in AI and chatbot development
- Experience with website integration
- Strong understanding of natural language processing
- Ability to design user-friendly interfaces
- Prior experience with customer support bots is a plus

Please provide examples of similar work done. Looking forward to your bids!