Customer Support AI Chatbot
Budget: ₹400 – ₹750 INR
I need an experienced AI developer who can design and deploy a conversational chatbot focused on customer support. The bot should greet visitors naturally, understand common service questions, resolve issues autonomously when possible, and hand off complex cases to a live agent through an API hook.
The exact channel is still open—I may embed it on my website first and later extend it to a mobile app or social-media inbox—so your architecture must be portable (think web widget plus REST / webhook endpoints rather than a platform-locked solution). Robust NLP, context retention, and a simple dashboard for training new intents are essential.
Preferred stack: Python or Node.js, leveraging frameworks such as Rasa, Dialogflow CX, or a custom GPT-based backend on AWS or GCP. If you have another approach that still ticks the portability and maintainability boxes, I’m happy to discuss it.
Deliverables:
• Production-ready chatbot hosted on my cloud account
• Integration snippet and step-by-step setup guide
• Admin console or editable JSON/YAML for future intent updates
• Brief video or call walking me through deployment and maintenance
I value clean, well-documented code and reasonably quick turnaround. Please share relevant live links or demos along with a concise outline of how you would tackle data training, fallback handling, and analytics.
The exact channel is still open—I may embed it on my website first and later extend it to a mobile app or social-media inbox—so your architecture must be portable (think web widget plus REST / webhook endpoints rather than a platform-locked solution). Robust NLP, context retention, and a simple dashboard for training new intents are essential.
Preferred stack: Python or Node.js, leveraging frameworks such as Rasa, Dialogflow CX, or a custom GPT-based backend on AWS or GCP. If you have another approach that still ticks the portability and maintainability boxes, I’m happy to discuss it.
Deliverables:
• Production-ready chatbot hosted on my cloud account
• Integration snippet and step-by-step setup guide
• Admin console or editable JSON/YAML for future intent updates
• Brief video or call walking me through deployment and maintenance
I value clean, well-documented code and reasonably quick turnaround. Please share relevant live links or demos along with a concise outline of how you would tackle data training, fallback handling, and analytics.