Custom AI Website Support Chatbot
Budget: $250 – $750 USD
I want to roll out a fully-featured AI support chatbot that lives directly on each client’s website and reliably trims support costs while giving visitors instant, intelligent help. You will receive the firm’s FAQs, product details, and any additional knowledge-base articles so you can train the model for advanced, highly customized responses and multi-step workflows.
The bot must integrate seamlessly into custom-built sites (not WordPress or Shopify) and handle two core interactions from day one:
• answering FAQs with context-aware replies
• booking appointments in real time, syncing with the company’s existing calendar system
Beyond those essentials, I’m open to suggestions that enhance self-service—such as escalation to live chat when confidence scores drop, or analytics dashboards that surface common pain points.
Please deliver:
• production-ready chatbot code (Python, Node.js, or a comparable modern stack)
• clear integration instructions or a lightweight plug-in module for any standard web framework
• an admin interface or config file where future FAQs and intents can be added without rewriting code
• brief documentation covering deployment, training data structure, and how to trigger appointment booking events
Final acceptance will be based on:
1. correct responses across the supplied FAQ set (≥90 % accuracy in a test run)
2. successful appointment creation in a staging environment
3. smooth integration on a test version of a representative custom site with no UI glitches
If this scope matches your expertise in NLP, Rasa, Dialogflow, or similar conversational AI frameworks, I look forward to your proposal—including a timeline for MVP delivery and any prior work that demonstrates comparable complexity.
The bot must integrate seamlessly into custom-built sites (not WordPress or Shopify) and handle two core interactions from day one:
• answering FAQs with context-aware replies
• booking appointments in real time, syncing with the company’s existing calendar system
Beyond those essentials, I’m open to suggestions that enhance self-service—such as escalation to live chat when confidence scores drop, or analytics dashboards that surface common pain points.
Please deliver:
• production-ready chatbot code (Python, Node.js, or a comparable modern stack)
• clear integration instructions or a lightweight plug-in module for any standard web framework
• an admin interface or config file where future FAQs and intents can be added without rewriting code
• brief documentation covering deployment, training data structure, and how to trigger appointment booking events
Final acceptance will be based on:
1. correct responses across the supplied FAQ set (≥90 % accuracy in a test run)
2. successful appointment creation in a staging environment
3. smooth integration on a test version of a representative custom site with no UI glitches
If this scope matches your expertise in NLP, Rasa, Dialogflow, or similar conversational AI frameworks, I look forward to your proposal—including a timeline for MVP delivery and any prior work that demonstrates comparable complexity.