Custom AI Chatbot Integration

I need an AI-powered chatbot built and deployed across my website, social media channels, and business pages so customers always have a helpful, casual-and-friendly assistant on hand. The bot must instantly answer routine inquiries, manage bookings end-to-end, and surface quick information 24/7, all while sounding on-brand and human.

Scope
– Design the conversational flow, tone, and fallback logic so the bot can comfortably field customer questions, guide users through a booking sequence, and pull or push key details without human intervention.
– Train it on my existing FAQs, policies, and service data so answers stay accurate and consistent.
– Integrate the final model with the site chat widget as well as Messenger/Instagram DMs and my Google Business profile (or equivalent), ensuring a seamless hand-off to live staff whenever needed.
– Provide a simple dashboard or admin panel for monitoring, analytics, and content updates.

Acceptance criteria
• Works on website, social media, and business pages without channel-specific glitches
• Correctly recognizes and resolves customer inquiries, booking requests, and information look-ups at a high confidence rate
• Maintains the casual, friendly tone set in the training material
• Includes clear documentation plus a hand-over session so we can manage and iterate the bot ourselves.