AI Checkout Recovery Automation

I need a developer who can turn my Shopify store’s abandoned-checkout data into an automated recovery sequence. The flow is simple but must feel personal:

1. As soon as a cart is flagged “abandoned,” a WhatsApp message goes out automatically. The message must show the customer’s order details, highlight a small discount, and leave our support number so they can reply instantly if they have questions.

2. If the cart still isn’t recovered within a time window we can configure, the system should trigger an AI-generated outbound call. The call has to use a natural-sounding female voice and keep the tone friendly throughout—no hard selling, just a polite nudge to finish the purchase.

The finished solution should plug straight into Shopify, use the official WhatsApp Business API (or an equivalent provider you can recommend), and rely on a reliable voice platform such as Twilio, Amazon Polly, Google Cloud Text-to-Speech, or any other service that can deliver a lifelike female voice. The timing rules, message templates, and discount codes all need to be editable from my side without code changes.

Deliverables
• Shopify app or private integration that listens for “abandoned_checkout” webhooks.
• WhatsApp automation that inserts order details, discount, and support contact dynamically.
• Voice-call workflow with friendly script, female TTS, retry logic, and clear success/fail logging.
• Dashboard or simple report showing message sent, call placed, and recovery status.
• A brief hand-off guide so my team can adjust copy, timing, and voice settings.

Acceptance Criteria
• End-to-end test on my live store recovering at least one checkout via the new flow.
• Messages and calls rendered exactly as scripted, with no robotic artifacts in the voice.
• All components comply with WhatsApp Business and telecom policies.

If you have experience with tools like Bitespeed, Twilio Studio, or similar Shopify recovery apps, let me know—those skills will move you to the top of the list.