AI Chatbot Development Specialist Needed

I run an agency that delivers practical artificial-intelligence solutions to small and mid-sized companies. Right now, I’m expanding our capacity for AI chatbots focused on customer support delivered through email.

Here’s what I need from you:
• Build and fine-tune an AI chatbot that can read incoming customer emails, classify intent, draft accurate responses, and hand off edge cases cleanly.
• Integrate the bot with common email platforms (Gmail, Outlook 365, or similar) via API so deployment is seamless for our clients.
• Configure analytics hooks so we can track resolution time, satisfaction scores, and escalation rate.
• Document the setup clearly so my in-house team can replicate the process for future clients.

Experience with popular LLM providers (OpenAI, Anthropic, Cohere) and workflow tools like Zapier, Make.com, or n8n is a big plus. If you’ve previously deployed email-based support bots, show me a quick demo or share metrics that highlight response accuracy and speed.

The end deliverable is a fully functional, production-ready email chatbot plus deployment guide. If everything runs smoothly, I’ll have a steady stream of similar projects ready for you.