AI Calling Web Application
Budget: ₹75,000 – ₹150,000 INR
I’m rolling out Nexa’s AI calling software and need a bank of concise, reusable prompts that keep every conversation on-track. The agent’s primary role is customer support, and it will field calls for both healthcare and finance clients, so every prompt must maintain a professional tone while respecting industry-specific privacy and compliance considerations.
What I’m after
• A structured library of short, topic-driven prompts the agent can pull from when greeting callers, clarifying the issue, providing solutions, escalating, or wrapping up.
• Variations where wording or context shifts between healthcare and finance, yet the core intent stays intact so we can duplicate agents for new campaigns without rewriting from scratch.
• Clear notation of System / Assistant / User segments (or a comparable framework) so the snippets drop straight into our existing prompt-engineering workflow.
• Language that encourages continuous learning—each prompt should invite the caller’s feedback or confirmation, giving the AI fresh data to improve future responses.
Acceptance criteria
– At least 10 modular prompt sets for each industry, plus a handful of universal fall-back prompts.
– Strictly professional tone; no slang or overly casual phrases.
– HIPAA-conscious language for healthcare scenarios and financial confidentiality cues for finance.
– Delivered in a single, well-organized document or spreadsheet that lets my team copy-paste into Nexa without extra formatting.
If you’ve created prompt libraries for customer support bots—especially in regulated fields—your expertise will be invaluable here.
What I’m after
• A structured library of short, topic-driven prompts the agent can pull from when greeting callers, clarifying the issue, providing solutions, escalating, or wrapping up.
• Variations where wording or context shifts between healthcare and finance, yet the core intent stays intact so we can duplicate agents for new campaigns without rewriting from scratch.
• Clear notation of System / Assistant / User segments (or a comparable framework) so the snippets drop straight into our existing prompt-engineering workflow.
• Language that encourages continuous learning—each prompt should invite the caller’s feedback or confirmation, giving the AI fresh data to improve future responses.
Acceptance criteria
– At least 10 modular prompt sets for each industry, plus a handful of universal fall-back prompts.
– Strictly professional tone; no slang or overly casual phrases.
– HIPAA-conscious language for healthcare scenarios and financial confidentiality cues for finance.
– Delivered in a single, well-organized document or spreadsheet that lets my team copy-paste into Nexa without extra formatting.
If you’ve created prompt libraries for customer support bots—especially in regulated fields—your expertise will be invaluable here.