AI Calling Agent Prompt Engineer Needed
Budget: ₹500,000 – ₹1,000,000 INR
Prompt Engineer – AI Calling Agent (iCall)
Location: Remote / Hybrid / Onsite
About the Role:
We are looking for an experienced Prompt Engineer to design, develop, and optimize prompts for our AI Calling Agent – iCall. The selected candidate will be responsible for creating, refining, and testing conversational prompts and logic flows that enable iCall to perform human-like phone interactions for various business use cases.
Key Responsibilities:
1. Design and write effective, context-driven prompts to train the iCall AI agent for multiple business use cases (customer support, appointment scheduling, feedback collection, telemarketing, etc.).
2.Develop conversation flows, intent mapping, and prompt templates that ensure natural, engaging, and goal-oriented AI interactions.
3.Work closely with the AI development, telephony, and business strategy teams to align the AI’s responses with customer objectives and tone of voice.
4.Continuously test, evaluate, and refine prompts to improve accuracy, tone, and conversation quality.
5.Fine-tune AI responses to ensure compliance with customer service standards, brand language, and call objectives.
6.Analyze AI conversation logs to identify weaknesses and propose prompt-based improvements.
7.Create prompt documentation, scenario libraries, and training datasets for ongoing deployments.
8.Collaborate with linguists, domain experts, and data scientists to optimize multi-language prompt efficiency.
9.Support integration of AI prompt models with telephony and CRM systems.
Required Skills and Qualifications:
1. Bachelor’s degree in Computer Science, Linguistics, AI/ML, Communications, or related field.
2. Proven experience as a Prompt Engineer, AI Conversation Designer, or AI Training Specialist, preferably in voice-based AI systems.
3. Strong understanding of Large Language Models (LLMs) such as GPT, Claude, or similar.
4. Expertise in prompt writing, few-shot learning, and contextual AI behavior design.
5. Hands-on experience in conversation design tools or frameworks (e.g., Dialogflow, Rasa, Voiceflow, or OpenAI Playground).
6. Ability to map business processes into structured conversation flows.
7. Excellent command of English (additional languages such as Arabic are an advantage).
8. Analytical mindset to evaluate prompt performance and optimize response efficiency.
9. Familiarity with AI ethics, compliance, and data privacy in automated communication.
Preferred Qualifications:
1. Experience working on AI calling or voice bot systems.
2. Understanding of telephony systems, SIP trunks, and PBX integration workflows.
3. Experience in multi-language prompt training and domain-specific AI adaptation.
4. Basic knowledge of Python or scripting for prompt automation.
Apply to #2024dasarpita # @gmail.com
Location: Remote / Hybrid / Onsite
About the Role:
We are looking for an experienced Prompt Engineer to design, develop, and optimize prompts for our AI Calling Agent – iCall. The selected candidate will be responsible for creating, refining, and testing conversational prompts and logic flows that enable iCall to perform human-like phone interactions for various business use cases.
Key Responsibilities:
1. Design and write effective, context-driven prompts to train the iCall AI agent for multiple business use cases (customer support, appointment scheduling, feedback collection, telemarketing, etc.).
2.Develop conversation flows, intent mapping, and prompt templates that ensure natural, engaging, and goal-oriented AI interactions.
3.Work closely with the AI development, telephony, and business strategy teams to align the AI’s responses with customer objectives and tone of voice.
4.Continuously test, evaluate, and refine prompts to improve accuracy, tone, and conversation quality.
5.Fine-tune AI responses to ensure compliance with customer service standards, brand language, and call objectives.
6.Analyze AI conversation logs to identify weaknesses and propose prompt-based improvements.
7.Create prompt documentation, scenario libraries, and training datasets for ongoing deployments.
8.Collaborate with linguists, domain experts, and data scientists to optimize multi-language prompt efficiency.
9.Support integration of AI prompt models with telephony and CRM systems.
Required Skills and Qualifications:
1. Bachelor’s degree in Computer Science, Linguistics, AI/ML, Communications, or related field.
2. Proven experience as a Prompt Engineer, AI Conversation Designer, or AI Training Specialist, preferably in voice-based AI systems.
3. Strong understanding of Large Language Models (LLMs) such as GPT, Claude, or similar.
4. Expertise in prompt writing, few-shot learning, and contextual AI behavior design.
5. Hands-on experience in conversation design tools or frameworks (e.g., Dialogflow, Rasa, Voiceflow, or OpenAI Playground).
6. Ability to map business processes into structured conversation flows.
7. Excellent command of English (additional languages such as Arabic are an advantage).
8. Analytical mindset to evaluate prompt performance and optimize response efficiency.
9. Familiarity with AI ethics, compliance, and data privacy in automated communication.
Preferred Qualifications:
1. Experience working on AI calling or voice bot systems.
2. Understanding of telephony systems, SIP trunks, and PBX integration workflows.
3. Experience in multi-language prompt training and domain-specific AI adaptation.
4. Basic knowledge of Python or scripting for prompt automation.
Apply to #2024dasarpita # @gmail.com