Build Multi-Client Voice Receptionist & Automation
Budget: $250 – $750 USD
I’m rolling out always-on voice agents for HVAC and other home-service companies and need an engineer who can turn my concept into a production-ready platform on Vapi. The goal is a white-label solution that can take inbound calls, qualify prospects, book appointments, handle missed-call text follow-ups, and trigger outbound speed-to-lead calls—all while sounding natural in English and Spanish.
Here’s what I’d like you to deliver:
• Design and deploy inbound and outbound agents on Vapi or others , complete with human-sounding call flows.
• Build lead-qualification logic and real-time appointment booking that syncs with Google Calendar, Cal.com, or GoHighLevel calendars.
• Create missed-call and follow-up automations that send SMS from GoHighLevel and update the client’s CRM.
• Train a lightweight knowledge base for each client so the agent can answer common HVAC/service questions.
• Package everything into reusable templates so new clients can be onboarded quickly without code changes.
• Test, troubleshoot, and optimise for call quality, hand-off accuracy, and booking rates.
I have a general idea of the desired call flow, but I’m counting on your expertise to refine it, suggest improvements, and implement best practices for bilingual support. Success means a fully automated voice system that passes test calls, books real appointments, and can be replicated across multiple client accounts with minimal setup time.
Here’s what I’d like you to deliver:
• Design and deploy inbound and outbound agents on Vapi or others , complete with human-sounding call flows.
• Build lead-qualification logic and real-time appointment booking that syncs with Google Calendar, Cal.com, or GoHighLevel calendars.
• Create missed-call and follow-up automations that send SMS from GoHighLevel and update the client’s CRM.
• Train a lightweight knowledge base for each client so the agent can answer common HVAC/service questions.
• Package everything into reusable templates so new clients can be onboarded quickly without code changes.
• Test, troubleshoot, and optimise for call quality, hand-off accuracy, and booking rates.
I have a general idea of the desired call flow, but I’m counting on your expertise to refine it, suggest improvements, and implement best practices for bilingual support. Success means a fully automated voice system that passes test calls, books real appointments, and can be replicated across multiple client accounts with minimal setup time.