Build Customer Service Chatbot Platform

Job ID: 39920585

Budget: ₹37,500 – ₹75,000 INR

I’m launching a new AI-agent arm within my digital-marketing agency and the first service I want to roll out is chatbots for customer service. I need a skilled developer or small team that can turn this idea into a reliable, client-ready product.

Here’s what I’m looking for:
• End-to-end chatbot solution covering design, development, and initial deployment.
• Clear architecture that can scale across multiple client websites and social channels (web widget, Facebook Messenger, WhatsApp, or similar).
• Natural-language capabilities powered by GPT, Dialogflow, Rasa, or comparable frameworks, with simple admin controls so non-technical staff can update FAQs and flows.
• Basic analytics dashboard: conversation volume, resolution rates, and user sentiment.
• Thorough hand-off documentation and a short onboarding session for my in-house marketers.

To stand out, show me past work on live customer-service chatbots—links, screenshots, or short screen-share clips are perfect. If you’ve integrated with CRMs, ticketing tools, or marketing automation platforms before, mention it; that will help me see how easily I can bundle the bot with my existing services.

I’m ready to move quickly once I find the right fit, and I’m open to your suggestions on tech stack or additional features that will make the bots truly shine for my clients.