AI Agent Outbound Calling Setup Project Requirement - Financial Lead Gen (Australia, Canada, UK, NZ)

Job ID: 40105901

Budget: ₹12,500 – ₹37,500 INR

I am rolling out an AI-driven cold-calling program for a financial-services client that targets prospects in Australia, Canada, the United Kingdom and New Zealand. The heart of the project is a set of human-sounding voice agents that can dial local numbers, navigate compliance, and flow every touchpoint straight into Zoho CRM.

Scope of work
• Deploy AI voice agents that speak natural Australian, Canadian and British English, switching accents automatically by market.
• Provision local DIDs in AU, CA, UK and NZ, honouring TCPA and all Do-Not-Call rules.
• Integrate deeply with Zoho CRM so each call is auto-logged, lead or deal stages update in real time, and disposition codes post back without manual input.
• Enable live coaching, dynamic objection handling and instant calendar booking while the call is in session.
• Surface analytics dashboards that highlight the three metrics I care about most—connect rates, conversion metrics and average handle time.

Acceptance criteria
1. Calls sound indistinguishable from a trained human agent in tone, pacing and accent.
2. Zoho records show call log, outcome and updated lead status within seconds of hang-up.
3. Dashboards refresh daily and clearly display connect rate, conversions and AHT by country.
4. Compliance audit passes for TCPA/DNC and relevant financial-services regulations.

Deliverables
– Configured AI dialer with regional numbers active.
– Zoho extension or webhook package, fully documented.
– One live demo session per region proving end-to-end flow.
– A brief runbook so my operations team can scale campaigns or tweak scripts without developer help.

If you already work with tools such as Twilio, Dialogflow, Voice AI platforms, or custom TTS/ASR engines, please mention them when you reply. I’m ready to move quickly once I can hear a sample voice and see a short screen share of the Zoho sync in action.