Auto Dealer AI Employee Best BDC
Budget: $5,000 – $10,000 USD
I want a AI employee that can replace my best BDC. Better than podium and drivee. I want to deploy a single AI agent that becomes the first point of contact for my dealership on every channel customers already use—voice calls, website chat/SMS, and email. The goal is for this agent to greet prospects, answer their questions, book test-drive or service appointments, and handle day-to-day customer service without human intervention unless the inquiry is escalated.
Core capabilities I need
• Multimodal communication: the same agent must work over Voice, Text/SMS, and Email, preserving context when a customer switches among them.
• Full customer-service coverage: technical support, sales inquiries, and general questions about our inventory, financing, or policies.
• Appointment setting: real-time scheduling into our existing calendar so customers can lock in test drives or service slots.
• Car information: pull accurate specs, pricing, and availability from our data source and present them conversationally.
Technical notes
I’m platform-agnostic as long as the final solution is reliable and easy for my team to update. If you already work with tools such as Twilio, Dialogflow, GPT-4, or similar voice AI frameworks, let me know how you’d connect them to our CRM and email server for seamless hand-off and logging.
Acceptance criteria
1. A live demo showing the AI answering a sales question, a technical support question, and a general question across voice, SMS, and email.
2. Successful creation of a service appointment inside our calendar from each channel.
3. Admin dashboard or simple instructions so my staff can tweak FAQs and view transcripts.
Deliver the code, setup documentation, and a brief knowledge-base template I can expand over time. I’m happy to answer clarifying questions and can provide API keys and sample data once we agree on the approach.
This is the product. I am a long time car business expert.
Make this something that I can sell to multiple dealerships. Thousands of repeat business to the one who recognizes the opportunity.
Core capabilities I need
• Multimodal communication: the same agent must work over Voice, Text/SMS, and Email, preserving context when a customer switches among them.
• Full customer-service coverage: technical support, sales inquiries, and general questions about our inventory, financing, or policies.
• Appointment setting: real-time scheduling into our existing calendar so customers can lock in test drives or service slots.
• Car information: pull accurate specs, pricing, and availability from our data source and present them conversationally.
Technical notes
I’m platform-agnostic as long as the final solution is reliable and easy for my team to update. If you already work with tools such as Twilio, Dialogflow, GPT-4, or similar voice AI frameworks, let me know how you’d connect them to our CRM and email server for seamless hand-off and logging.
Acceptance criteria
1. A live demo showing the AI answering a sales question, a technical support question, and a general question across voice, SMS, and email.
2. Successful creation of a service appointment inside our calendar from each channel.
3. Admin dashboard or simple instructions so my staff can tweak FAQs and view transcripts.
Deliver the code, setup documentation, and a brief knowledge-base template I can expand over time. I’m happy to answer clarifying questions and can provide API keys and sample data once we agree on the approach.
This is the product. I am a long time car business expert.
Make this something that I can sell to multiple dealerships. Thousands of repeat business to the one who recognizes the opportunity.