Project and Account Manager Needed
Budget: $2 – $8 USD
We are seeking a detail-oriented Project & Account Manager based in the Philippines to manage client communication, coordinate internal workflows, and ensure smooth delivery of active projects. This role requires exceptional English communication skills—both written and verbal—and previous experience in account management or client-facing project roles. The selected candidate will operate primarily through our internal platform for task management, communication, and client tracking.
Key Responsibilities
Client & Account Management
• Act as the primary contact for assigned clients, ensuring clear, timely, and professional communication.
• Manage client onboarding, requirement clarification, and routine follow-ups through our internal platform.
• Maintain structured client records, notes, and updates within the system.
Project Coordination
• Convert client requests into actionable tasks within the internal platform, complete with deadlines, priorities, and dependencies.
• Coordinate deliverables between development, support, design, or other internal teams.
• Continuously monitor task progress using the internal dashboard, identifying delays or blockers early.
Operational Execution
• Maintain accurate status updates, documentation, and project notes directly in the platform.
• Ensure all communication threads, change requests, and deliverables are organized in the system for traceability.
• Prepare structured progress summaries and internal reports based on platform activity.
Quality, Communication, & Meetings
• Produce polished English-language written communication, including status messages, clarifications, task descriptions, and client updates.
• Lead virtual calls, summarize meeting outcomes, and translate discussions into platform tasks.
• Maintain a high standard of responsiveness and clarity across all communication channels.
Required Qualifications
• Philippines-based with stable internet connectivity.
• Exceptional English communication skills, both verbal and written.
• Prior experience as an Account Manager, Project Manager, or Client Success Coordinator.
• Strong understanding of structured workflows, task breakdowns, and prioritization.
• Ability to learn and adapt to proprietary/internal systems quickly.
• High levels of organization and self-management.
Preferred Qualifications
• Experience using structured platforms.
• Experience coordinating with technical staff (developers, engineers, designers, or support teams).
• Background in software development, hosting, SaaS, or digital services environments.
Engagement Details
• Freelance/contract role with long-term potential based on performance.
• Flexible schedule with required availability during agreed collaboration hours.
• Compensation scaled to skill level and experience.
Key Responsibilities
Client & Account Management
• Act as the primary contact for assigned clients, ensuring clear, timely, and professional communication.
• Manage client onboarding, requirement clarification, and routine follow-ups through our internal platform.
• Maintain structured client records, notes, and updates within the system.
Project Coordination
• Convert client requests into actionable tasks within the internal platform, complete with deadlines, priorities, and dependencies.
• Coordinate deliverables between development, support, design, or other internal teams.
• Continuously monitor task progress using the internal dashboard, identifying delays or blockers early.
Operational Execution
• Maintain accurate status updates, documentation, and project notes directly in the platform.
• Ensure all communication threads, change requests, and deliverables are organized in the system for traceability.
• Prepare structured progress summaries and internal reports based on platform activity.
Quality, Communication, & Meetings
• Produce polished English-language written communication, including status messages, clarifications, task descriptions, and client updates.
• Lead virtual calls, summarize meeting outcomes, and translate discussions into platform tasks.
• Maintain a high standard of responsiveness and clarity across all communication channels.
Required Qualifications
• Philippines-based with stable internet connectivity.
• Exceptional English communication skills, both verbal and written.
• Prior experience as an Account Manager, Project Manager, or Client Success Coordinator.
• Strong understanding of structured workflows, task breakdowns, and prioritization.
• Ability to learn and adapt to proprietary/internal systems quickly.
• High levels of organization and self-management.
Preferred Qualifications
• Experience using structured platforms.
• Experience coordinating with technical staff (developers, engineers, designers, or support teams).
• Background in software development, hosting, SaaS, or digital services environments.
Engagement Details
• Freelance/contract role with long-term potential based on performance.
• Flexible schedule with required availability during agreed collaboration hours.
• Compensation scaled to skill level and experience.
Related categories:
PHP
Project Management
Time Management
Inside Sales
Account Management
Agile Project Management