Dispute Resolution Mobile App Development

Project Overview

We are looking to develop a mobile application that enables individuals and organizations to resolve disputes efficiently through a structured mediation process, without going through lengthy legal procedures.

The platform will allow users to submit cases, communicate with assigned mediators, share documents, and track case progress in a secure and organized manner.

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Key Objectives

* Simplify dispute resolution digitally
* Enable secure communication between parties and mediators
* Provide structured workflows for case handling
* Ensure transparency and real-time updates

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Core Features & Functional Requirements

1. User Management

* User registration (email/mobile OTP)
* Secure login & authentication
* Profile creation and management
* Role-based access (User / Mediator / Admin)

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2. Case Management System

* Create and submit dispute cases
* Add case details, description, and involved parties
* Case status tracking (Open, In Progress, Resolved, Closed)
* Case history and logs

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3. Mediator Management

* Admin can assign mediators to cases
* Mediator dashboard for managing assigned cases
* Availability and scheduling system

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4. Scheduling System

* Book sessions between users and mediators
* Calendar integration
* Rescheduling and cancellation options

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5. Communication Module

* Real-time chat system
* Audio and video calling functionality
* Group communication (multiple parties + mediator)

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6. Document Management

* Upload documents (PDF, images, etc.)
* Secure document storage
* Document sharing between parties
* Version tracking (optional)

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7. Notifications

* Push notifications
* Email/SMS alerts
* Case updates, reminders, payment confirmations

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8. Payment Integration

* Secure online payments
* Payment history and invoices
* Support for partial/full payments

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9. Admin Dashboard (Web Panel)

* Manage users, mediators, and cases
* Assign/reassign mediators
* Monitor activities and reports
* Payment tracking
* Content management

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Platform Requirement

* Android Application
* iOS Application
* Admin Panel (Web-based)