E-Commerce Store Management & Marketing (Excluding SEO)
Budget: ₹100,000 – ₹300,000 INR
We run an online dropshipping store, WarehousesCentral.com, focusing on the USA market. We need a dedicated Freelancer to manage multiple aspects of our Shopify store, excluding SEO services. The candidate will oversee product management, marketing & promotions, influencer/affiliate outreach, customer engagement, and performance tracking.
Key Responsibilities:
Product Management:
Review and update product listings (titles, descriptions, images) within guidelines.
Coordinate with suppliers (e.g., tracking inventory, verifying product info).
Address any defects or user-experience issues daily/weekly.
Marketing & Promotions:
Implement social media campaigns (Facebook, Instagram, Pinterest).
Plan & execute seasonal or holiday promotions (Black Friday, Christmas, etc.).
Monitor ad performance (Facebook Ads, Google Ads), track ROI, and optimize creatives.
Influencer & Affiliate Marketing:
Identify suitable micro-influencers in fashion, beauty, home décor niches.
Handle outreach emails and negotiate collaboration terms.
Manage affiliate program (track sign-ups, provide discount codes).
Customer Engagement:
Respond to customer inquiries within 24 hours (refunds, exchanges, general questions).
Process refunds & exchanges in accordance with supplier policies.
Follow up with cart abandoners (set up email flows or automations).
Monitor & engage with product reviews (approve, respond, highlight UGC).
Site Maintenance & Performance Tracking:
Test checkout process, verify payment gateways, ensure mobile-friendliness.
Monitor sales trends, identify best-performing & low-selling products.
Provide daily/weekly updates on store performance (conversion rates, cart abandonment, etc.).
Exclusions:
SEO tasks (on-page/off-page) and keyword optimization are not part of this project.
We’re looking for someone with hands-on experience in Shopify, e-commerce marketing, customer support, and influencer/affiliate programs. You’ll collaborate closely with our in-house team and suppliers to ensure smooth daily operations and steady revenue growth.
Skills Required
Shopify Store Management (product listing, inventory updates, basic troubleshooting)
E-Commerce Marketing & Promotions (Facebook Ads, Google Ads, seasonal campaigns)
Influencer Outreach / Affiliate Management
Customer Support & Engagement (email handling, refunds/exchanges, dispute resolution)
Social Media Management (Instagram, Facebook, Pinterest)
Basic Analytical Skills (track performance metrics, interpret sales data)
Excellent Communication & Collaboration skills
Proposed Budget: - Mid-range flexible for the right candidate, negotiable based on scope, hours, and expertise.
Deadline / Timeframes
Project Duration: 1–3 months initial contract with possibility of ongoing extension if performance is satisfactory.
Availability: Minimum 10–20 hours per week (flexible as tasks require).
Start Date: ASAP
We expect weekly updates on progress and performance metrics (social engagement, cart abandonment rate, campaign ROI, etc.). If your work meets our needs, we would like to continue long-term.
Key Responsibilities:
Product Management:
Review and update product listings (titles, descriptions, images) within guidelines.
Coordinate with suppliers (e.g., tracking inventory, verifying product info).
Address any defects or user-experience issues daily/weekly.
Marketing & Promotions:
Implement social media campaigns (Facebook, Instagram, Pinterest).
Plan & execute seasonal or holiday promotions (Black Friday, Christmas, etc.).
Monitor ad performance (Facebook Ads, Google Ads), track ROI, and optimize creatives.
Influencer & Affiliate Marketing:
Identify suitable micro-influencers in fashion, beauty, home décor niches.
Handle outreach emails and negotiate collaboration terms.
Manage affiliate program (track sign-ups, provide discount codes).
Customer Engagement:
Respond to customer inquiries within 24 hours (refunds, exchanges, general questions).
Process refunds & exchanges in accordance with supplier policies.
Follow up with cart abandoners (set up email flows or automations).
Monitor & engage with product reviews (approve, respond, highlight UGC).
Site Maintenance & Performance Tracking:
Test checkout process, verify payment gateways, ensure mobile-friendliness.
Monitor sales trends, identify best-performing & low-selling products.
Provide daily/weekly updates on store performance (conversion rates, cart abandonment, etc.).
Exclusions:
SEO tasks (on-page/off-page) and keyword optimization are not part of this project.
We’re looking for someone with hands-on experience in Shopify, e-commerce marketing, customer support, and influencer/affiliate programs. You’ll collaborate closely with our in-house team and suppliers to ensure smooth daily operations and steady revenue growth.
Skills Required
Shopify Store Management (product listing, inventory updates, basic troubleshooting)
E-Commerce Marketing & Promotions (Facebook Ads, Google Ads, seasonal campaigns)
Influencer Outreach / Affiliate Management
Customer Support & Engagement (email handling, refunds/exchanges, dispute resolution)
Social Media Management (Instagram, Facebook, Pinterest)
Basic Analytical Skills (track performance metrics, interpret sales data)
Excellent Communication & Collaboration skills
Proposed Budget: - Mid-range flexible for the right candidate, negotiable based on scope, hours, and expertise.
Deadline / Timeframes
Project Duration: 1–3 months initial contract with possibility of ongoing extension if performance is satisfactory.
Availability: Minimum 10–20 hours per week (flexible as tasks require).
Start Date: ASAP
We expect weekly updates on progress and performance metrics (social engagement, cart abandonment rate, campaign ROI, etc.). If your work meets our needs, we would like to continue long-term.