Home Care Office Virtual Assistant 20 hrs/week (No claims or billing)

I manage a busy, non-medical home care agency and I’m looking for a seasoned virtual assistant who can keep our back-office operations running smoothly each day. Your primary focus will be on three areas: coordinating caregiver-client schedules, maintaining flawless electronic client records, and handling precise data entry.

Every day you will log into Alora Home Care Software to enter new client information, update existing charts, and attach any incoming documentation. You’ll also take charge of the master schedule—confirming visits, flagging conflicts, and sending reminders so that caregivers, clients, and our office all stay in sync.

Accuracy with documents is critical. I rely on you to download, fax, receive, and immediately organize medical records and signed forms. In Adobe Acrobat you should be comfortable creating and editing fillable PDFs, while Microsoft Excel and Google Sheets will be your go-to tools for trackers, audits, and quick reports (pivot tables and look-ups are everyday tasks here).

Although billing is not a daily responsibility, you will occasionally support the billing team by gathering backup documentation or entering figures into their workflow. When that happens, I need you to switch gears quickly and maintain the same level of detail.

If you thrive on organized data, flawless documentation, and proactive scheduling, I’d love to hear how you can jump in and keep our office running at full speed.