Short-Term Rental Admin Support

I manage a growing short-term rental operation and need an organised assistant who can keep daily administration running smoothly while I focus on expansion. All guest and vendor interactions flow through a shared Email inbox, so you must be confident maintaining a courteous, prompt written tone and triaging messages into the right folders or follow-up lists.

The most pressing area is guest communication. I want every enquiry, extension request, or issue acknowledged quickly, with clear next steps logged in our calendar and property-management dashboard. Alongside this you’ll handle routine data entry—updating reservation details, rates, and occupancy stats—plus schedule cleanings or maintenance with our existing contractors and keep digital files (in Google Drive) neat and searchable. A light touch on social media is also helpful: posting key availability updates or replying to simple questions in our profiles.

Key deliverables
• Daily inbox review with same-day responses logged
• Accurate entry of new bookings, payments, and owner reports
• Calendar scheduling for cleaners and repairs, avoiding double-booking
• Drive folders organised by property, month, and document type
• Two short social posts per week highlighting openings or special rates

Success looks like fewer missed messages, a clearly prioritised workflow, and well-documented records that anyone on the team can find in seconds. If you’re proactive, detail-oriented, and comfortable suggesting process improvements, I’d love to work together.