Remote Cleaning Business Admin Support
Budget: $2 – $8 USD
I run a fully remote residential cleaning service and I’m ready to hand off the daily admin work so I can focus on growth. Here’s what I need from you:
• Calendar & Route Management
You’ll own the entire schedule—confirming new bookings, shuffling existing appointments when changes pop up, and making sure each cleaner’s route stays logical and efficient. All scheduling happens inside our CRM, so experience navigating pipelines, tags, and automated reminders is essential.
• Multichannel Customer Service
Our clients expect quick, friendly replies whether they call, email, or open a live-chat window on the site. I’ll provide FAQs and brand guidelines; you bring the warm tone and problem-solving mindset to keep satisfaction high and refund requests low.
• Recruiting & On-Boarding Cleaners
When demand spikes, you’ll post openings, screen applicants, book interviews, and send contracts—again, all tracked inside the CRM. A keen eye for reliability and a feel for culture fit will help us build a rock-solid field team.
Daily activity will live inside a single CRM platform (we currently use Jobber, but if you’re stronger in another comparable system, let me know). Strong written English, confident phone etiquette, and the ability to juggle several chats at once are non-negotiable.
I’m looking to start with a part-time commitment that could scale to full-time as we expand into more cities. Let me know about your relevant experience with scheduling, multichannel support, and any wins you’ve had recruiting service staff, and include a quick voice sample or Loom introduction so I can hear how you sound on the phone.
I review proposals within 24 hours and aim to hire this week.
• Calendar & Route Management
You’ll own the entire schedule—confirming new bookings, shuffling existing appointments when changes pop up, and making sure each cleaner’s route stays logical and efficient. All scheduling happens inside our CRM, so experience navigating pipelines, tags, and automated reminders is essential.
• Multichannel Customer Service
Our clients expect quick, friendly replies whether they call, email, or open a live-chat window on the site. I’ll provide FAQs and brand guidelines; you bring the warm tone and problem-solving mindset to keep satisfaction high and refund requests low.
• Recruiting & On-Boarding Cleaners
When demand spikes, you’ll post openings, screen applicants, book interviews, and send contracts—again, all tracked inside the CRM. A keen eye for reliability and a feel for culture fit will help us build a rock-solid field team.
Daily activity will live inside a single CRM platform (we currently use Jobber, but if you’re stronger in another comparable system, let me know). Strong written English, confident phone etiquette, and the ability to juggle several chats at once are non-negotiable.
I’m looking to start with a part-time commitment that could scale to full-time as we expand into more cities. Let me know about your relevant experience with scheduling, multichannel support, and any wins you’ve had recruiting service staff, and include a quick voice sample or Loom introduction so I can hear how you sound on the phone.
I review proposals within 24 hours and aim to hire this week.