Property Operations Virtual Assistant
Budget: $15 – $25 USD
I need a reliable assistant who can keep our property management workflow moving without friction. Your day will revolve around client-facing communication—answering general information requests promptly and politely via email, phone, and the usual messaging apps. When a question falls outside your scope, simply route it to me while assuring the client we’re on it.
Behind the scenes you’ll be the keeper of everyone’s calendar. Viewings, maintenance visits, and internal catch-ups must appear in the right diary—clients, managers, and external contractors—without clashes or last-minute surprises. I’ll provide full guidance on our preferred tools, plus templates for common replies, so prior property or facilities experience is helpful but not essential.
Clear records matter just as much as clear calls. Each interaction should be logged in our shared drive with the relevant file, note, or ticket reference so we can trace decisions later.
Deliverables
• Same-day responses to all client enquiries
• A conflict-free, fully updated calendar for every stakeholder
• A tidy digital filing system with notes attached to each booking or conversation
I’ll measure success by how smoothly our clients feel looked after and how rarely I have to chase for information. If you enjoy organised systems, proactive communication, and the satisfaction of keeping operations calm, let’s talk.
Behind the scenes you’ll be the keeper of everyone’s calendar. Viewings, maintenance visits, and internal catch-ups must appear in the right diary—clients, managers, and external contractors—without clashes or last-minute surprises. I’ll provide full guidance on our preferred tools, plus templates for common replies, so prior property or facilities experience is helpful but not essential.
Clear records matter just as much as clear calls. Each interaction should be logged in our shared drive with the relevant file, note, or ticket reference so we can trace decisions later.
Deliverables
• Same-day responses to all client enquiries
• A conflict-free, fully updated calendar for every stakeholder
• A tidy digital filing system with notes attached to each booking or conversation
I’ll measure success by how smoothly our clients feel looked after and how rarely I have to chase for information. If you enjoy organised systems, proactive communication, and the satisfaction of keeping operations calm, let’s talk.