Night Shift Software Support Specialist - 07/04/2026 00:11 EDT

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₹600.00 – 1,500.00 INR

Bidding ends in 7 days
My software team releases updates around the clock, so I need dependable support while the rest of us sleep. During the night shift (roughly 10 p.m.–6 a.m. in my time zone) you’ll keep our inbox organized, make sure client meetings land on the calendar correctly, and log new data into the appropriate sheets or CRM.

Here’s what a typical night looks like for you:
• Monitor two shared email accounts, flag anything urgent, draft quick replies when answers are obvious, and leave concise notes for me on items that need follow-up.
• Handle appointment requests that come in from clients or partners—check time-zone differences, avoid conflicts, and send confirmations with Zoom links.
• Enter or update records such as bug IDs, license keys, and customer details in Google Sheets and occasionally in Jira or HubSpot.

The role is 100 % remote and paid hourly; I’m flexible on total weekly hours as long as the core night coverage is reliable. No hard deadline exists—this is intended as an ongoing, long-term collaboration for the IT and Software space.

You’ll succeed if you write clear English, are comfortable with Gmail, Google Calendar, spreadsheets, and can pick up lightweight project-tracking tools quickly. If that sounds like you, tell me about your night-shift availability and any similar experience you’ve had.
Skills Required
Project Management
Data Entry
Customer Service
Email Handling
Google Sheets
Administrative Support
Appointment Setting
Project ID: 40284636