Kerala Admin & Phone Support
Budget: ₹12,500 – ₹37,500 INR
I’m expanding a small back-office unit that handles day-to-day administrative work for multiple local firms and I need a dependable assistant based in Kerala. The role is split between classic admin duties and phone support, so you can choose to work entirely from home or spend part of the week in our Kochi office if you prefer.
Your core focus will be administrative tasks: maintaining spreadsheets, updating internal CRMs, scheduling appointments, and keeping digital records tidy and searchable. Alongside that, you’ll handle phone support—answering inbound calls from clients, routing queries to the correct person, and logging call notes so nothing slips through the cracks.
Because most callers speak both Malayalam and English, clear communication in both languages is essential. A stable internet connection, a quiet workspace, and familiarity with basic office software (Google Workspace or MS Office) will help you hit the ground running. I’ll provide onboarding, call-handling guidelines, and access to our VOIP system.
Deliverables
• Timely completion of assigned admin tasks with zero data loss
• Prompt, courteous phone handling with accurate call logs entered in the CRM within the same day
If you’re located anywhere in Kerala and have the discipline to manage your own time while keeping to agreed deadlines, I’d love to hear how soon you can start.
Your core focus will be administrative tasks: maintaining spreadsheets, updating internal CRMs, scheduling appointments, and keeping digital records tidy and searchable. Alongside that, you’ll handle phone support—answering inbound calls from clients, routing queries to the correct person, and logging call notes so nothing slips through the cracks.
Because most callers speak both Malayalam and English, clear communication in both languages is essential. A stable internet connection, a quiet workspace, and familiarity with basic office software (Google Workspace or MS Office) will help you hit the ground running. I’ll provide onboarding, call-handling guidelines, and access to our VOIP system.
Deliverables
• Timely completion of assigned admin tasks with zero data loss
• Prompt, courteous phone handling with accurate call logs entered in the CRM within the same day
If you’re located anywhere in Kerala and have the discipline to manage your own time while keeping to agreed deadlines, I’d love to hear how soon you can start.