Junior IT & Support

Job ID: 40314555

Budget: $2 – $8 USD

We are a small tech-oriented team looking for a reliable, curious, and motivated freelancer to join us as an IT & Admin Support Collaborator. This is a long-term engagement, starting with a structured onboarding and training period before transitioning into autonomous work.
No prior IT experience is required — we will train you. What matters is that you are organised, willing to learn, and comfortable working with guidance and AI tools.

What You'll Be Doing
Over time, you will handle a mix of administrative and basic technical support tasks, including:

Invoices, expense notes, and basic document management
File and folder organisation, checklists, and recurring admin tasks
Word, Excel, and PowerPoint — editing templates and documents
User administration — adding and removing users on Linux, Microsoft 365, and VPN
Git administration — managing users and repositories on GitLab and GitHub
Basic remote access management (VNC, SSH)
IT support tasks using existing scripts, checklists, and documented procedures
Security and backup checks, following internal guidelines

You will work with AI tools as part of your daily workflow — we will show you how.

What We're Looking For

Good written English — clear and professional communication is essential
Organised and detail-oriented — you follow procedures carefully and log your work
Comfortable with computers and willing to learn new tools quickly
Reliable and responsive during agreed working hours
Honest about what you know and what you don't — asking is always better than guessing

No IT background required. No coding required. Curiosity and reliability matter more than experience.

How We Work

Hourly rate, tracked via Upwork / Freelancer / TimeCamp
Fully remote, flexible hours with agreed availability windows
Structured onboarding and training for the first 3 months
Performance-based bonuses introduced from month 4 onward
Long-term collaboration for the right person


To Apply
Please introduce yourself briefly and tell us:

Why this kind of work interests you
One tool or software you've used and feel comfortable with
Your availability and timezone

a Video introduction will be greatly appreciated