Email Response Virtual Assistant - 14/07/2026 01:37 EDT
Budget: $15 – $25 USD
I need a proactive virtual assistant to take over the daily task of responding to emails that come into my main business inbox. Your focus will be full-cycle email management—specifically drafting and sending timely, well-written replies that reflect our brand’s tone and resolve enquiries without escalation.
Scope of work
• Log in to my Gmail workspace twice per day (morning and late afternoon in my time zone)
• Read, prioritise, and craft clear responses using templates I’ll provide, tweaking language when a personalised touch is required
• Flag anything that needs my direct input, then circle back once I’ve added notes so the conversation closes out
• Keep a running spreadsheet of common questions so we can refine or add templates over time
Acceptance criteria
• All incoming messages receive a first response within 24 hours, Monday–Friday
• Grammar, spelling, and tone stay consistent with the samples I supply
• A brief end-of-day summary highlights urgent items, outstanding follow-ups, and wins
While organising the inbox or filtering spam could become future add-ons, right now the core deliverable is confident, on-brand email replies that lighten my workload and keep clients smiling.
Scope of work
• Log in to my Gmail workspace twice per day (morning and late afternoon in my time zone)
• Read, prioritise, and craft clear responses using templates I’ll provide, tweaking language when a personalised touch is required
• Flag anything that needs my direct input, then circle back once I’ve added notes so the conversation closes out
• Keep a running spreadsheet of common questions so we can refine or add templates over time
Acceptance criteria
• All incoming messages receive a first response within 24 hours, Monday–Friday
• Grammar, spelling, and tone stay consistent with the samples I supply
• A brief end-of-day summary highlights urgent items, outstanding follow-ups, and wins
While organising the inbox or filtering spam could become future add-ons, right now the core deliverable is confident, on-brand email replies that lighten my workload and keep clients smiling.