Client Email Inbox Management Assistant
Budget: ₹750 – ₹1,250 INR
The task centres on keeping my client-facing inbox under control. Every weekday the inbox should be opened, new messages triaged, and straightforward enquiries answered on my behalf in a friendly, professional tone that matches the brand voice I will provide. Messages that need my direct input must be flagged and placed in the correct folder so nothing slips through the cracks.
Success here means:
• All client emails receive an initial response within the agreed timeframe
• The inbox stays organised by label or folder, with clear categories for follow-up, awaiting reply, and completed threads
• A concise end-of-day summary highlights anything that still needs my attention
You will work inside Gmail (or Outlook if you prefer) and a shared Google Sheet that tracks recurring questions and approved responses; feel free to suggest better tools if they streamline the workflow.
Strong written English, good judgement, and absolute discretion are essential. If you have previous experience managing customer correspondence for a service-based business, that will be a plus.
Success here means:
• All client emails receive an initial response within the agreed timeframe
• The inbox stays organised by label or folder, with clear categories for follow-up, awaiting reply, and completed threads
• A concise end-of-day summary highlights anything that still needs my attention
You will work inside Gmail (or Outlook if you prefer) and a shared Google Sheet that tracks recurring questions and approved responses; feel free to suggest better tools if they streamline the workflow.
Strong written English, good judgement, and absolute discretion are essential. If you have previous experience managing customer correspondence for a service-based business, that will be a plus.