Administrative Virtual Assistant (Strong English and Australian hours)
Budget: $2 – $8 AUD
About the Role
We're looking for a reliable, detail-oriented Virtual Assistant to support the day-to-day administrative operations of our solar and battery installation business. This role is central to keeping our sales and customer service process running smoothly — from generating accurate quotes and invoices to managing customer records and staying on top of our calendar.
We value accuracy, integrity, and clear communication above all else. If you take pride in getting the details right and can be trusted to manage sensitive customer and financial information responsibly, we'd love to hear from you.
Key Responsibilities
• Create accurate, professional quotes and invoices
• Fill out basic forms, applications, and documentation related to solar/battery installations (e.g., rebate paperwork, forms)
• Manage and update our CRM system — logging leads, updating job statuses, and maintaining accurate customer records
• Handle data entry tasks with a high level of accuracy
• Maintain organised file management across shared drives (customer files, job documentation, invoices)
• Manage Gmail inbox tasks — sorting, responding to routine enquiries, flagging important items
• Communicate clearly and professionally with team members via Whatsapp
• Work Australian time 8-4pm AEST
Required Skills & Experience
• Proven experience as a Virtual Assistant, administrative assistant, or similar role
• Strong written English — clear, professional, and error-free communication
• Fast and accurate typing (a typing test may be part of the application process)
• Proficiency with Gmail and Google Calendar
• Experience with CRM systems
• Solid data entry and file management skills — comfortable organising documents across shared drives (Google Drive)
• High attention to detail, especially when handling pricing, invoicing, and customer data
• Demonstrated integrity and discretion when handling sensitive financial and customer information
• Self-motivated and able to work independently with minimal supervision
• Reliable internet connection and a professional home-office setup
Bonus (Not Required, But a Plus)
• Prior experience working in the solar or battery industry
• Familiarity with the Australian system
• Experience with Google Sheets/Excel for basic tracking or reporting
We're looking for a reliable, detail-oriented Virtual Assistant to support the day-to-day administrative operations of our solar and battery installation business. This role is central to keeping our sales and customer service process running smoothly — from generating accurate quotes and invoices to managing customer records and staying on top of our calendar.
We value accuracy, integrity, and clear communication above all else. If you take pride in getting the details right and can be trusted to manage sensitive customer and financial information responsibly, we'd love to hear from you.
Key Responsibilities
• Create accurate, professional quotes and invoices
• Fill out basic forms, applications, and documentation related to solar/battery installations (e.g., rebate paperwork, forms)
• Manage and update our CRM system — logging leads, updating job statuses, and maintaining accurate customer records
• Handle data entry tasks with a high level of accuracy
• Maintain organised file management across shared drives (customer files, job documentation, invoices)
• Manage Gmail inbox tasks — sorting, responding to routine enquiries, flagging important items
• Communicate clearly and professionally with team members via Whatsapp
• Work Australian time 8-4pm AEST
Required Skills & Experience
• Proven experience as a Virtual Assistant, administrative assistant, or similar role
• Strong written English — clear, professional, and error-free communication
• Fast and accurate typing (a typing test may be part of the application process)
• Proficiency with Gmail and Google Calendar
• Experience with CRM systems
• Solid data entry and file management skills — comfortable organising documents across shared drives (Google Drive)
• High attention to detail, especially when handling pricing, invoicing, and customer data
• Demonstrated integrity and discretion when handling sensitive financial and customer information
• Self-motivated and able to work independently with minimal supervision
• Reliable internet connection and a professional home-office setup
Bonus (Not Required, But a Plus)
• Prior experience working in the solar or battery industry
• Familiarity with the Australian system
• Experience with Google Sheets/Excel for basic tracking or reporting
Related categories:
Data Entry
Excel
Customer Support
Virtual Assistant
CRM
Customer Service
Time Management
Typing
Administrative Support