Admin & Support Virtual Assistant
Budget: $10 – $30 USD
I need a reliable virtual assistant to take over day-to-day administrative work while also handling first-line customer support. Your typical week will include managing calendars, preparing and formatting documents in the Microsoft Office Suite, updating spreadsheets, and responding to basic customer queries that come in through email or our ticket system.
You will also keep tasks moving inside our project-management space—think assigning due dates, checking progress, and nudging team members when something slips. Familiarity with tools such as Trello, Asana, or a comparable platform is essential, as that’s where most of our collaboration happens.
Accuracy, clear written English, and a friendly, solution-oriented tone with customers are critical. If you already have routines for organising inboxes, creating quick-response templates, or generating simple reports from Excel, I’m keen to hear about them.
Hours are flexible, but I do need timely replies during my business day so nothing sits idle for long. When you reply, please tell me which Office or project-management tool you’re most comfortable with and share a short example of a customer issue you resolved.
You will also keep tasks moving inside our project-management space—think assigning due dates, checking progress, and nudging team members when something slips. Familiarity with tools such as Trello, Asana, or a comparable platform is essential, as that’s where most of our collaboration happens.
Accuracy, clear written English, and a friendly, solution-oriented tone with customers are critical. If you already have routines for organising inboxes, creating quick-response templates, or generating simple reports from Excel, I’m keen to hear about them.
Hours are flexible, but I do need timely replies during my business day so nothing sits idle for long. When you reply, please tell me which Office or project-management tool you’re most comfortable with and share a short example of a customer issue you resolved.