Microsoft 365 Windows Setup & Support

I’m rolling out a Windows-only environment built on Microsoft 365 Business Standard and Entra ID, and I want everything to be clean, secure, and centrally managed from day one. My primary goal is to streamline user management, with special attention to device configuration and policies, so every workstation, laptop, and mobile device behaves predictably and follows the same security baseline.

Here’s the scope I need you to cover:

• Initial tenant configuration
– Entra ID setup, user provisioning, MFA and conditional access
– Intune (or comparable) policies for device compliance, encryption, and automated onboarding

• Microsoft 365 services
– OneDrive and SharePoint structure, permissions, and backup strategy
– Outlook and Teams configuration, plus smooth multi-tenant mailbox handling

• Ongoing, hourly remote support
– Prompt assistance for day-to-day issues in Outlook, Teams, SharePoint, and OneDrive
– Continuous refinement of security policies, patch management, and periodic backup checks

Acceptance criteria
1. All users sign in with MFA and see only the resources they should.
2. Devices auto-enroll, apply the agreed policies, and report compliant in Entra ID/Intune.
3. OneDrive, SharePoint, Outlook, and Teams run without permission errors, sync conflicts, or mailbox mishandling.
4. A clear runbook documents how to add or offboard users and devices.

If you’re comfortable taking an hourly support role after the initial build, let’s connect—my aim is a rock-solid Windows workspace that lets my team focus on work, not IT headaches.