Fix Exchange 2019 Incoming Mail

Job ID: 40125742

Budget: $30 – $250 USD

After a fresh install of Exchange Server 2019 on premises no mailbox in my organisation is able to receive email outside the domain, internal send and receive is working only unable to receive external email. across OWA, I have not set up outlook on any client yet. Sending email outside our domain works can even send email with attachments; only inbound delivery fails to be received from outside the domain.

The job is to trace and resolve whatever is blocking or mis-configuring the receive path. That may involve DNS records (A, MX, SPF), receive connectors, transport services, firewall/port rules or any other Exchange-specific setting introduced during the new installation. I can provide remote access to the server, DNS control panel and Office network firewall if needed.

Deliverables
• Identify the root cause of the reception failure.
• Apply or guide me through the corrective changes.
• Confirm successful inbound mail flow from external test domains and between internal mailboxes.
• Supply a brief summary of what was fixed so I have a record for future reference.

An experienced Exchange 2019 administrator who can work through these checkpoints quickly will be ideal, and I’m ready to start as soon as you are.