Fix Blue-Screening Virtual Servers after host server had the SAS array go offline - 26/10/2025 20:12 EDT

Job ID: 39919811

Budget: $250 – $750 AUD

Error is C00002e2 Directory Services could not start: A device attached to the system is not functioning.

Error Status: 0xc0000001

I can't log in to Directory Services Restore Mode.

Two of my Hyper-V virtual machines—one running Windows Server 2012 and the other Windows SBS 2011—refuse to boot after the underlying SAS drive briefly went offline. Both now throw a blue screen as soon as I power them on. No configuration changes were made before the incident, and unfortunately I have no usable backups, so an in-place repair is essential.

I need someone with deep Microsoft virtualization experience to:

• Diagnose the exact stop code and its root cause.
• Repair or replace any corrupted system files, boot records, or virtual disk metadata.
• Bring each VM back to a stable, fully bootable state.
• Verify system integrity (event logs, services, Active Directory on SBS).
• Provide a short report outlining what happened and any preventive measures.

You’ll have remote access to the Hyper-V host and its VHD/VHDX files. I can schedule downtime and stay available for live troubleshooting. Clear, methodical work with minimal data loss is the priority; please outline your proposed approach and estimated timeframe when you respond.