Open Usage Billing Analyst

The Billing Analyst is responsible for the preparation, maintenance, and reconciliation of all billing cycle activities to deliver accurate and effective billing information for clients. This role performs monthly invoice process and ensure all necessary documentation, including contracts, addendums, service changes, price schedules are received for new customers and changes to existing customers. The role prepares monthly reporting of billed revenue for the Revenue Accounting Group and audit billing invoices to ensure accuracy.
Responsibilities:
Implementation of billing process and for providing ongoing order management support for sales and clients. Aligned to a designated client base and is accountable for building relationships with internal and external customers, playing a key role in improving service results.
Confirms all client orders are correct for sales and financial reporting and is accountable for adhering to SOX compliance controls and 3rd party guidelines.
Handle the entire end to end billing life cycle,. Ensure appropriate technical and commercial approvals are in place.
Provide research and support for billing disputes, ensuring issues are resolved according to departmental guidelines (which may include Service Level Agreements).
Ensure any off-line pricing calculators and/or product-specific checklists are completed.