Customer Service Expert

We have exciting opportunities for Customer Experts to join us at Aviva. You will be part of a fast-paced team within an ever-changing environment. This role gives the successful candidate the opportunity to gain an understanding of the complex nature of our Pension products. The regulatory requirements which govern these products also provides exposure to HMRC and Financial Conduct Authority (FCA) rules, giving you an insight into the regulatory aspects of the Pension business.

As a Customer Expert, you will be processing all customer and IFA requests, exceeding required service levels within a controlled environment and adhering to regulatory and client requirements and regulations.