Native English Account Manager Mexico
Budget: $8 – $15 USD
I need an entry-level account manager, based in Mexico, who speaks native-level English and feels at home in the marketing industry. Your central focus will be client relationship management: keeping day-to-day communication smooth, gathering feedback, flagging issues early, and making sure each client feels heard and valued.
You will sit between our internal creative and media teams and the customer, translating campaign progress into clear updates while relaying client goals back to us in actionable terms. Expect to spend most of your time on email, video calls and the occasional on-site visit within Mexico, so reliable internet and a professional online presence are essential. Experience with common marketing tools such as HubSpot, Mailchimp or similar CRMs will help you get up to speed quickly, though I’m prepared to train the right person who shows initiative and strong organisational skills.
Success in this role looks like:
• Rapid, friendly replies within agreed SLAs
• Weekly status summaries that highlight wins, blockers and next steps
• Consistently high client satisfaction scores tracked through our survey system
If you thrive on building rapport, can keep details organised, and want to grow alongside a small but ambitious marketing team, I’d love to hear how you’d approach your first 90 days in the role.
You will sit between our internal creative and media teams and the customer, translating campaign progress into clear updates while relaying client goals back to us in actionable terms. Expect to spend most of your time on email, video calls and the occasional on-site visit within Mexico, so reliable internet and a professional online presence are essential. Experience with common marketing tools such as HubSpot, Mailchimp or similar CRMs will help you get up to speed quickly, though I’m prepared to train the right person who shows initiative and strong organisational skills.
Success in this role looks like:
• Rapid, friendly replies within agreed SLAs
• Weekly status summaries that highlight wins, blockers and next steps
• Consistently high client satisfaction scores tracked through our survey system
If you thrive on building rapport, can keep details organised, and want to grow alongside a small but ambitious marketing team, I’d love to hear how you’d approach your first 90 days in the role.