Client Account Relationship Manager

I’m looking for a Business Development professional who can concentrate almost exclusively on nurturing the relationships we already have. Your core mission is to safeguard client satisfaction, anticipate their evolving needs, and make sure every account feels valued and heard.

Day-to-day, you’ll monitor account health, schedule regular check-ins, spot renewal risks early, and coordinate with our internal teams whenever a client needs technical or strategic support. When an opportunity to extend a contract or introduce an additional feature naturally appears, I’ll rely on you to surface it—but the priority always remains relationship strength, not a hard sell.

Clear metrics will guide us: retention rate, client satisfaction scores, and the accuracy of weekly account-status summaries you’ll prepare. If those numbers trend upward, we both win.

You’ll have the freedom to choose the CRM and communication tools you know best, provided they integrate smoothly with our existing stack (we currently lean on HubSpot, Slack, and Google Workspace).

If keeping clients happy is second nature to you and you can prove it with concise reporting and proactive outreach, let’s talk.