Remote Tech Support for Visually Impaired

Job ID: 40301435

Budget: £18 – £36 GBP

Remote Assistant for Visually Impaired User (Computer & Tech Support)

Hello! My name is Ionut, also known as Mati by my friends and close family members. I am a visually impaired individual looking for a reliable and patient remote assistant to help me with computer-related tasks. This role is fully remote, and communication will primarily be via video/audio calls, screen sharing, or phone.
Tasks may include (but are not limited to):

Navigating and organizing files and folders

Setting up, configuring, and troubleshooting software, where this software is inaccessible for screen reading programs.

Providing guidance on web navigation and email, where this email is inaccessible, contains images or any other accesibility issues.

•supporting with game playing, specially games that are not accessible at all.
Performing general digital tasks that require visual interpretation
Requirements:

Experience working with visually impaired or blind users is highly preferred, but is not mandatory, since I will be explaining in each session what I need help with.

Comfortable using screen sharing or remote desktop tools

Strong communication skills, patient, and able to explain tasks clearly

Reliable, responsible, and available for ongoing remote support

Familiarity with accessibility software (NVDA, JAWS, ZoomText) is a big plus
Hours & Pay:

This is a remote, flexible role; hours and schedule can be discussed

Payment will be negotiated.
If you are passionate about helping visually impaired users gain independence with technology, I would love to hear from you!