Vicidial Predictive Dialer Fix
Budget: $2 – $8 USD
My Vicidial setup is already fully configured, yet whenever I start a campaign the live dashboard stubbornly shows “0 calls in queue.” Calls never leave the system, so agents sit idle. Traffic is low—about 1-10 calls an hour—but I still need the predictive dialer to function properly.
I’m looking for someone who can jump in, trace where the block is occurring (carrier, dial plan, campaign, or server), and leave me with a dialer that actually places and connects calls. Remote access to the server and the Vicidial interface is ready; SIP credentials and SSH can be provided as soon as we begin.
Acceptance criteria
• The predictive dialer displays the correct live call queue.
• Outbound calls are placed and reach live contacts or voicemail.
• Agents can hear and speak with connected parties without delay.
• A short summary of what was fixed—so I can replicate changes if needed.
I’m looking for someone who can jump in, trace where the block is occurring (carrier, dial plan, campaign, or server), and leave me with a dialer that actually places and connects calls. Remote access to the server and the Vicidial interface is ready; SIP credentials and SSH can be provided as soon as we begin.
Acceptance criteria
• The predictive dialer displays the correct live call queue.
• Outbound calls are placed and reach live contacts or voicemail.
• Agents can hear and speak with connected parties without delay.
• A short summary of what was fixed—so I can replicate changes if needed.
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