Customer Support Web App & WhatsApp Bot
Budget: $250 – $750 USD
I need a robust and seamless web application, paired with a WhatsApp bot for the primary purpose of improving customer support. The application ought to integrate with Airtable, Bubble, and an Israeli payment gateway utilizing an API, and should be orchestrated via Make.
Key Features:
- The client interface should incorporate a live chat support to facilitate real-time client interactions.
- In addition to this, an internal dashboard should be developed to cater to the management team's needs, providing them with an overview of customer interactions and data.
- the client will upload a csv which needs to be parsed and entered into airtable
Ideal Candidate:
Ideal candidates should be adept with the mentioned software (Airtable, Bubble, Make), and should have profound experience in developing web applications, WhatsApp bots, customer chatting systems, and integrating payment gateways. A strong understanding of developing customer support oriented systems will come as an added advantage.
your proposal should include estimated working hours (with a breakdown by the gant chart in the image) as an indication that you thought about your bid price.
Key Features:
- The client interface should incorporate a live chat support to facilitate real-time client interactions.
- In addition to this, an internal dashboard should be developed to cater to the management team's needs, providing them with an overview of customer interactions and data.
- the client will upload a csv which needs to be parsed and entered into airtable
Ideal Candidate:
Ideal candidates should be adept with the mentioned software (Airtable, Bubble, Make), and should have profound experience in developing web applications, WhatsApp bots, customer chatting systems, and integrating payment gateways. A strong understanding of developing customer support oriented systems will come as an added advantage.
your proposal should include estimated working hours (with a breakdown by the gant chart in the image) as an indication that you thought about your bid price.