BPM Workflow Software Engineer with IBM BAW

Job ID: 40511096

Budget: ₹37,500 – ₹75,000 INR

Principal Workflow Software Engineer — IBM BAW (Remote, India)
Principal Financial Group’s Principal Custody Solutions (PCS) Workflow team is seeking a skilled Workflow Software Engineer to design, build, and maintain automation solutions that improve operational efficiency and quality across custody operations. This is a remote role based in India with working hours approximately 7:00 PM to 4:00 AM IST.
Key Responsibilities
Partner with business stakeholders to gather requirements and lead process and workflow design sessions.
Design, implement, and test end-to-end BPM workflows and automation using IBM BPM / IBM Business Automation Workflow (BAW).
Develop and maintain integrations with databases, APIs, and downstream systems.
Collaborate with cross-functional delivery and technical teams to ensure robust integrations and reliable solutions.
Monitor and maintain BPM platforms, including performance tuning, platform upgrades, and defect resolution.
Diagnose and resolve workflow or system issues and provide ongoing technical support.
Create and maintain clear documentation for workflows, processes, configurations, and technical standards.
Drive measurable improvements in operational quality and efficiency through automation and process design.
Required Qualifications
Associate or bachelor’s degree in Computer Science, Engineering, Technology, Mathematics, or equivalent experience.
Minimum 3 years of hands-on experience with IBM BPM / IBM Business Automation Workflow (BAW) or equivalent process orchestration platforms.
Proven experience integrating workflows with databases and APIs.
Strong planning, organizational, analytical, problem-solving, and decision-making skills.
Excellent written and verbal communication skills.
Proficiency with database applications and familiarity with web programming languages, mainframe systems, and/or distributed systems.
Preferred / Nice-to-Have Skills
Experience with ServiceNow Financial Services Operations (FSO) and Customer Service Management (CSM), including FSO core data models, secure extensions, and CSM case management.
Familiarity with Advanced Work Assignment design and tuning, customer engagement flows, document/content integrations, and Performance Analytics reporting.
Prior experience operating in financial services technology or custody operations.
Additional Details
Employment type: Remote, India.
Working hours: ~7:00 PM to 4:00 AM IST.
No provident fund (PF) deduction.
Minimum 3 years’ relevant experience required.
Candidates must adhere to Principal’s Investment Code of Ethics where applicable.