Route voip call to a department based on DTMF entry
Budget: $250 – $750 USD
I need a solution which can receive a call and let the caller enter a "case number" and based on this case number it should route to the appropiate department.
This means a lookup in a database to search for that case number and lookup the corresponding department, when found, route the call to that department.
The receiver should get a popup of some sort to see what case number was entered.
Can you create this?
Kind regards,
Remco
This means a lookup in a database to search for that case number and lookup the corresponding department, when found, route the call to that department.
The receiver should get a popup of some sort to see what case number was entered.
Can you create this?
Kind regards,
Remco