Amazon connect smart dialer -- 2
Budget: $250 – $750 USD
Please read my post and dont waste my time with rubbish offers ..
I want to use amazon connect as the backend to a predictive autodialer that can do warm and cold transfers as well as distribute my calls from a csv file to 5-10 agents with the ability to scale
This is exactly what i want https://www.omningage.cloud/
Some skills you should be knowledgeable in
- Alexa Skills using Voiceflow
- Business analysis, product development, project management & data modeling
CMS to dynamically manage queries/responses; em ail and web site integration
3. Knowledge of all configurations like create user, queue, routing profile, quick connect, reports, hours of operation, phone numbers etc.
4. Can design architect and create contact flows as per the customer requirement of any complexity involving lex or lambda or some other stuff.
5. Have working knowledge of creating lex and integrating it with connect.
6. Have knowledge of using lambdas to call external application and using external data in connect.
7.Integration using Polly, Lex,
8. Experience as technical lead development for connect.
9 . Knowledge of other AWS services like lambda, kinesis, polly, transcribe,
10 . Implemented connect custom CCP using connect streams.
11. Integrated custom CCP in Salesforce.
1- Advanced 3rd party CRM Integration
2- Lex Bot Designing and Implementation
3- Call Back Feature Implementation
4- Voicemail Integration
5- Dialer Extension Feature Implementation
Please reply with this code so i inow you read my whole message 1022
I want to use amazon connect as the backend to a predictive autodialer that can do warm and cold transfers as well as distribute my calls from a csv file to 5-10 agents with the ability to scale
This is exactly what i want https://www.omningage.cloud/
Some skills you should be knowledgeable in
- Alexa Skills using Voiceflow
- Business analysis, product development, project management & data modeling
CMS to dynamically manage queries/responses; em ail and web site integration
3. Knowledge of all configurations like create user, queue, routing profile, quick connect, reports, hours of operation, phone numbers etc.
4. Can design architect and create contact flows as per the customer requirement of any complexity involving lex or lambda or some other stuff.
5. Have working knowledge of creating lex and integrating it with connect.
6. Have knowledge of using lambdas to call external application and using external data in connect.
7.Integration using Polly, Lex,
8. Experience as technical lead development for connect.
9 . Knowledge of other AWS services like lambda, kinesis, polly, transcribe,
10 . Implemented connect custom CCP using connect streams.
11. Integrated custom CCP in Salesforce.
1- Advanced 3rd party CRM Integration
2- Lex Bot Designing and Implementation
3- Call Back Feature Implementation
4- Voicemail Integration
5- Dialer Extension Feature Implementation
Please reply with this code so i inow you read my whole message 1022